RETURN & REFUND POLICY

Thanks for shopping at angeliessentials.com

If you are not entirely satisfied with your purchase, we’re here to help

Returns

For defective and incorrect items, we have a 14-day (for customers in Malaysia) & 30-day (for international customers) exchange policy upon receipt of order or proof of purchase, subject to the following terms and conditions:

  • Item must be in its original purchase condition, packaging must be unopened, unused, unmarked and not defaced in any manner.
  • we do not accept return of items if you have made an incorrect purchase or you changed your mind after receiving the items. Please review your cart before completing the order.


Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible to pay for your own shipping costs for returning your item. Shipping costs are non-refundable

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact us

For returns, please email us at inquiry@angeliessentials.com with your order number and information on the affected item. Returned items must meet the requirements above.